In a recent study of nearly 30,000 employees around the world, Right Management concluded that commitment to an employer’s core values is the top driver of employee engagement. If that’s the case, it would seem that companies who adopt and promote CSR within an organization are on the right track.
But beyond values, there are numerous reasons for employee engagement. Right Management identified five:
- I am committed to my organization’s core values
- Our customers think highly of our products and services
- My opinions count
- I have a clear understanding of what is expected of me at work
- I understand how I can contribute to meeting the needs of our customers
Read: Sharing an Employer’s Core Values is Leading Driver to Boost Employee Engagement (Press Release dated 10.30.09)
* Do you know what is expected of you at work?
* Do you have the materials and equipment you need to do your work right?
* At work, do you have the opportunity to do what you do best every day?
* In the last seven days, have you received recognition or praise for doing good work?
* Does your supervisor, or someone at work, seem to care about you as a person?
* Is there someone at work who encourages your development?
* At work, do your opinions seem to count?
* Does the mission/purpose of your company make you feel your job is important?
* Are your associates (fellow employees) committed to doing quality work?
* Do you have a best friend at work?
* In the last six months, has someone at work talked to you about your progress?
* In the last year, have you had opportunities at work to learn and grow?
But what does all this mean?
Exact definitions of employee engagement vary slightly, but the basic idea is that it is the willingness to exert discretionary effort to help a company reach its goals. Engaged employees care about their employer and want to do their best to help that employer succeed. And they are willing to go beyond immediate job requirements to do so.
In fact, analysis has revealed that those with high Q12 scores exhibit lower turnover, higher sales, better productivity, better customer loyalty and superior job performance. It’s no wonder, then, that employee engagement has been closely linked to an organization’s higher shareholder value, solid business results, and positive corporate culture.
Unfortunately, engaged employees are hard to come by; by most estimates, they represent less than 30% of the workforce. I’m curious to know, are you engaged?
(Photo Credit: Gallup)